Shipping policy
Processing Time Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Methods & Rates We offer the following shipping options:
Domestic Shipping (Australia):
- Standard Shipping
- Express Shipping
International Shipping: We ship to over 50 countries worldwide including the United States, Canada, United Kingdom, Europe, and Asia-Pacific regions. Shipping rates are calculated at checkout based on your location and the items in your cart.
Delivery Times Delivery times vary depending on your location and the shipping method selected:
- Domestic (Australia): 3-7 business days for standard shipping
- International: 7-21 business days depending on destination
Please note that delivery times are estimates and may be affected by customs processing, holidays, or other factors beyond our control.
Order Tracking Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.
Shipping Restrictions We currently ship to the addresses listed at checkout. If your country is not available, please contact us at jjg8830@gmail.com.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at jjg8830@gmail.com within 7 days of the expected delivery date, and we will work with you to resolve the issue.
Contact Us For any shipping-related questions, please email us at jjg8830@gmail.com.